What FraudSentry helps with
FraudSentry helps you assess suspicious contact, understand warning signs, slow down under pressure, and find safer official routes before you act.
Support Center
Support in your country
Browse official reporting routes, practical next steps, trusted public alerts, and a clear Contact us path without mistaking FraudSentry for an official authority.
Select or change the country for support routes and official-alert context.
United Kingdom
Support routes vary by country and do not certify whether a contact is genuine.
What FraudSentry does not do
FraudSentry does not provide proof, guarantee detection, guarantee legitimacy, recover money, or replace your bank, police, consumer authorities, regulator, or emergency services.
What to do first if something already happened
If you already sent money, shared an OTP, opened your bank app on a suspicious call, or installed remote access software, contact the relevant official organisation immediately using contact details you already trust.
How to verify safely
Use official websites, apps, statements, cards, or contact details you already trust. Do not use links, phone numbers, QR codes, or instructions from the suspicious message or caller.
Contact us
Reach FraudSentry support directly when you need help
Use Contact us for general questions, technical problems, report concerns, billing questions, membership changes, cancellation, refunds, or safety/support concerns. Support email: support@getfraudsentry.com.
Support in your country
Support in United Kingdom
Official routes and practical guidance relevant to the selected country. Use these links to verify independently and report suspicious contact through trusted local channels, not through links, buttons, or phone numbers supplied by the suspicious contact.
Use official websites, apps, or contact details you already trust. Do not use links, buttons, QR codes, or phone numbers from the suspicious message, caller, email, or website.
Report suspicious contact
Use official routes to report phishing, scam texts, scam calls, or broader cybercrime. These routes help you take safer next steps; they do not turn a FraudSentry result into official proof.
Report phishing
Report phishing to the National Cyber Security Centre
Forward suspicious emails and use the NCSC scam reporting routes for email, text, websites, and calls.
Report scam texts or calls
Report scam texts and calls through the NCSC and your network
Use the official UK guidance for scam texts and calls, including reporting texts to 7726 through your mobile network.
Cybercrime reporting
Report fraud or cybercrime to Action Fraud
Use the national fraud and cybercrime reporting route for England, Wales, and Northern Ireland.
National or police reporting
Use police routes if urgent local help is needed
Use police channels for immediate local support or if the situation is urgent.
Protect yourself now
Use official consumer and payment routes if you need to secure your accounts, money, or personal details. If money, codes, passwords, or remote access are involved, contact the relevant provider directly and quickly.
Banking or payment guidance
Use FCA scam guidance and contact your bank directly
Use official bank contact details you already trust and ask about fraud, chargeback, or recall options.
Consumer protection
Get scam and consumer advice from Citizens Advice
Use practical consumer guidance if you need help understanding a scam or your next steps.
Protect yourself now
If money has already been sent
- Contact your bank or payment provider immediately using official contact details you already trust.
- Ask whether the payment can be stopped, recalled, or escalated as fraud.
- Keep screenshots, receipts, account details, and suspicious messages for Action Fraud or police reporting.
Extra help
Fallback advice
- Do not use links or phone numbers provided by the suspicious contact.
- Verify through the organisation's official website or number you already trust.
- If you still feel pressured, pause and get a second opinion before you act.
Support options can vary by country. If a route is incomplete, use the fallback guidance above and confirm the next step through an official organisation you already trust. Country support helps with safer routing; it does not certify whether a message, call, or website is legitimate.
FraudSentry country support helps you find safer routes. It is not a certification, official decision, police report, bank report, or guarantee that the contact is fraudulent or legitimate. Use official or otherwise trusted channels directly.
Expanding support across Europe, Scandinavia, and key global marketsHow support works
Country-aware help without hiding the limits
Read details
Expanding support across Europe, Scandinavia, and key global markets
How support works
Country-aware help without hiding the limits
FraudSentry uses country packs to organise official reporting routes, payment guidance, and fallback support by country. You can always override the selected country manually.
Some countries have stronger official routing than others. When a route is lighter, FraudSentry shows fallback advice rather than pretending to know more than it does.
Country support helps users take safer next steps. It is not a certificate that a contact is genuine or fraudulent, and it is not official evidence.
Independent verification still comes first. Do not use phone numbers, links, or contact details supplied by the suspicious message or caller.
Already paid
Contact the payment provider first
Use your bank app, card, statement, or official website to contact the provider. Ask about fraud escalation, recall, chargeback, card freeze, or account protection where relevant.
Shared codes or passwords
Secure the affected account
Change passwords through the official app or website, refresh multi-factor authentication, revoke unknown sessions, and contact the provider directly.
Remote access installed
Stop access before doing sensitive tasks
Do not open banking, payment, or identity apps while remote access may still be active. Disconnect, remove the tool if safe, and get trusted technical or official help.
Official alerts
Official alerts for United Kingdom
These alerts are a secondary trust layer. They are included to help you spot current scam themes in the selected country where official sources are available, not to replace the report, independent verification, or official support routes.
Always verify through the official source directly. Alerts may describe broad scam patterns and may not match your case exactly. An alert is not evidence that your specific message, call, or website is fraudulent, and it does not turn a FraudSentry report into official proof.